Gooshen
Safety

Safety isn't a feature.
It's the design.

Every part of Gooshen is built so you know who's coming, can prove what happened, and can get help fast.

Before the trip

We know who's driving.

Verified people

ID, licence, vehicle papers and a face photo, checked by our team before anyone goes online.

Their photo on every trip

You see your driver's face, rating, car and plate before they arrive.

One trip at a time

Drivers on a trip get no other requests until it's finished, so they stay focused on you.

During the trip

You're never on your own.

Pickup PIN

Your ride starts only when your PIN matches.

Live trip sharing

Send a link so someone can follow the car and plate until you arrive.

Private calls and chat

Talk to your driver inside Gooshen. Numbers are never shared.

Handover codes

Parcels and food are handed over against a one-time code, with photos at collection and drop-off.

Safety button

Share your trip, call 995 or 994, or report a problem from the trip screen.

Calls you can report

Report an abusive call in two taps. That person can't call you again on that trip.

After the trip

Standards that stick.

Ratings both ways

Drivers and passengers rate each other. Patterns are reviewed.

A real support team

Support in Zimbabwe can see your trip, contact your driver and resolve it.

Your data, your choice

Delete your account from the app at any time. See privacy.

Questions

Good to know.

How are drivers checked?

Every driver and runner uploads their ID, licence and vehicle documents and a face photo. Our team checks them before they can go online.

What is the pickup PIN?

A 4-digit code on your trip screen. The driver can't start your ride until you give it to them.

Can I report a call?

Yes. After any in-app call you can report it. That person can't call you again on that trip, and safety reports are handled first.

Who do I contact in an emergency?

Call the police on 995 or an ambulance on 994. Both are one tap away from the safety button on your trip.

Ride with people who are checked.

Download Gooshen free on iPhone or Android.